0 Items
General Returns - You may return any unopened and unused products for full credit within 10 days of the date you take possession, starting from the shipper's delivery time stamp. You are responsible for all return shipping charges. Full credit, less original shipping charges, will be applied to your purchasing credit card within 3 business days from the date we receive your return. To obtain a return authorization, call 866-801-4225 or send an email to [email protected]. RETURNS OF OPENED OR PARTIALLY-USED PRODUCTS ARE UNAUTHORIZED AND SHALL NOT BE ACCEPTED.

Defective Products
 - My Stone Care, shall at its sole discretion, replace any defective products at no cost to you. If you believe your product is defective, please call 866-801-4225 or send an email to [email protected] and place the words "Defective Product" in the subject line. If we determine your product is defective, we will issue you free return shipping instructions, and will replace or refund your product (including shipping charges) upon receipt of the defective item.

Order Cancellation - Orders may be canceled for a full refund at any time prior to shipment.  Orders canceled after shipment are considered "General Returns", and are subject to the terms stated above.

All authorized returns should be sent to:

My Stone Care
155 E City Place Dr.
Santa Ana, CA 92705

Please write your last name and order ID number in two places on the outside of the return shipping box.